Frequently Asked Questions
What is SurfFit and what does it offer?
SurfFit is an open water coaching company dedicated to fitness and surf sports. It offers a range of training sessions including group training for adults for all ability levels, bronze medallion preparation, one-on-one consultations and private coaching for aspiring athletes. Participants are involved in workout programs designed to help them improve their fitness, technique and performance.
Who can benefit from using SurfFit?
SurfFit is designed for all ability levels, from beginners to advanced. It can help anyone who wants to improve their fitness, technique, and overall performance in the water all while enjoying nature’s playground.
What happens if a session is cancelled?
If a session is cancelled due to weather conditions or other unforeseen circumstances, we will make every effort to reschedule the session at a mutually convenient time. If a rescheduled session is not possible, we may provide a refund or credit towards future sessions.
Can I book a customised surf fitness program?
Yes, we offer customised surf fitness programs tailored to your specific needs and goals. Please contact us directly to discuss your requirements.
How do I access the free content on SurfFit?
All of the free content on SurfFit, including articles and videos, is available on our website. Simply browse our blog page and start learning today.
What payment methods do you accept?
We accept a range of payment methods, including Apple Pay, Google Pay, or Visa, Mastercard and American Express card payments. Payment methods will be provided at the time of booking.
How do I cancel my SurfFit session?
To cancel or reschedule a SurfFit session please contact us directly to assist. Cancellation terms and conditions may vary depending on the program or service you have booked.
How can I communicate with SurfFit?
The best platform for communication with SurfFit is via direct message on our Facebook page. You can also contact us via the various options on our ‘Contact Us’ page for any queries or concerns.
Can I get a refund if I am not satisfied with a program or service?
Refunds may be available depending on the circumstances. Please contact us directly to discuss your situation.
How do I know if a program or service is right for me?
If you are unsure which program or service is right for you, please contact us directly. Our team of experienced surf fitness experts can provide advice and guidance to help you make the right decision.